Effective Date: 09/10/2020

At CapeMarth, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or make a purchase. By using our services, you agree to the terms of this policy.

1. Information We Collect

1.1 Personal Information When you create an account, place an order, or contact us, we may collect the following personal information:

  • Name
  • Email address
  • Phone number
  • Shipping and billing address
  • Payment information

1.2 Non-Personal Information We may also collect non-personal information that does not identify you individually, such as:

  • Browser type
  • IP address
  • Pages visited
  • Time spent on pages
  • Referring website

2. How We Use Your Information

2.1 To Provide and Improve Our Services We use your information to:

  • Process and fulfill your orders
  • Communicate with you about your orders, account, and promotional offers
  • Improve our website, products, and services
  • Personalize your shopping experience

2.2 For Marketing Purposes With your consent, we may use your email address to send you newsletters, promotional offers, and updates about our products and services. You can opt out of these communications at any time by clicking the unsubscribe link in our emails.

2.3 To Protect Our Interests We may use your information to:

  • Detect and prevent fraud
  • Enforce our terms and conditions
  • Comply with legal obligations

3. How We Share Your Information

3.1 Third-Party Service Providers We may share your information with trusted third-party service providers who assist us in operating our website, processing payments, delivering orders, and providing customer support. These service providers are contractually obligated to keep your information confidential and use it only for the purposes for which we disclose it to them.

3.2 Legal Requirements We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

4. How We Protect Your Information

We implement a variety of security measures to maintain the safety of your personal information. These measures include:

  • Secure Socket Layer (SSL) encryption for financial transactions
  • Regular security assessments
  • Access controls to limit who can access your information

Despite these measures, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

5.1 Access and Update Information You can access and update your personal information by logging into your account on our website. If you need assistance, please contact us at support@capemarth.co.za.

5.2 Opt-Out of Marketing Communications You can opt out of receiving marketing communications from us by following the unsubscribe instructions included in our emails or by contacting us at support@capemarth.co.za.

5.3 Request Deletion You have the right to request the deletion of your personal information. Please note that we may retain certain information as required by law or for legitimate business purposes.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can control the use of cookies through your browser settings. However, disabling cookies may affect the functionality of our website.

7. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently received personal information from a child under 13, we will delete such information from our records.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website and updating the effective date. Your continued use of our services after any changes indicates your acceptance of the updated policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

CapeMarth
Email: support@capemarth.com

Thank you for choosing CapeMarth. Your privacy is important to us.